Collector/Receptionist
Village of Mahomet Village of Mahomet Mahomet, IL Mahomet, IL Full-time Full-time $19 - $21 an hour $19 - $21 an hour 8 days ago 8 days ago 8 days ago Job Description Position:
Collector / Receptionist FLSA Status:
Non-Exempt Job
Summary:
The Collector/Receptionist performs routine and complex clerical, administrative and data processing work associated with utility billing and other public services.
This position requires someone who can provide excellent customer service, possesses strong communication skills, attention to detail, and can work cooperatively and effectively with the public and other employees in a busy and sometimes stressful office environment.
Major Duties and
Responsibilities:
Essential Job Functions Water and Wastewater Utility Billing and Processing:
Processes meter reading data; prepares and mails utility bills.
Receives and processes water/sewer bills.
Prepares daily water/sewer deposits.
Reviews billings for correctness and accuracy and re-figures bills that have been issued to customers improperly.
Oversees accuracy of meter readings and directs rereading of meters where there appears to be an inconsistency between the readings for present and previous months.
Interprets Village ordinances relating to utility services.
Pursues collection of delinquent utility accounts, including preparation and mailing of final notices, shut-off and turn-on orders, establishing and monitoring payment schedules, customer follow-up account research, preparing liens and write-offs as well as processing penalties for NSF payments.
Processes work orders for utility disconnections, reconnections, new orders, and other public works service requests.
Maintain a high degree of proficiency with computers, position related software and computer applications.
Receptionist
Responsibilities:
Assist with public inquiries and complaints.
Collect payments for building permits.
Facilitate work order request for public works.
Answer and direct incoming calls to the appropriate departments.
Mahomet-Job Description Revised December 2023 Job Requirements:
- To be considered for this position you MUST complete an application that can be found on the Village of Mahomet website:
www.
mahomet-il.
gov Knowledge, Skills, and Abilities:
Maintain a thorough knowledge of Microsoft Office software suite, Utility Billing software (Civic systems/Caselle preferred) and accounting practices associated with Utility Billing.
Skill and experience in bill collection process and practice.
Knowledge of municipal office procedures, Freedom of Information Act, and document retention.
Recommended Education &
Experience:
Graduation from a standard senior high school or GED equivalent.
Two (2) years of advanced training or experience in related fields preferred.
Any equivalent combination of education and experience.
Community Relations Functions:
Works with residents, Village staff, outside agency staff, contractors, and Board of Trustees to address concerns and requests.
Schedule Normal 40-hour work week, 8:
00 AM to 4:
30 PM, Monday - Friday.
Work Environment:
The work environment characteristics described here are representative of what an employee will encounter while performing the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderately quiet.
Physical Demands:
Duties are generally performed in an indoor setting.
While performing the duties of this job, the employee must be able to stand, walk, and sit, talk and hear.
The employee must occasionally lift 20 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Possible stress due to lack of resources, ongoing conflicts and multitasking challenges.
Tools and Equipment:
Personal computer, including Microsoft Office software suite; Utility Billing software (Civic Systems/Caselle); phone; copier and meter reading equipment.
Supervision Received and Exercised:
The Collector/Receptionist reports directly to the Finance Director.
Salary Range $19.
50 to $21.
00 per hour, depending on qualification and experience.
Disclaimer:
The position description does not constitute an employment agreement between the Village and employee and is subject to change as the needs of the Village and the requirements of the job change.
Examples of duties listed in the position description are intended only as illustrations of the various types of work performed.
The omission of specific statements of duties does not exclude them from the position if the work is similarly related or a logical assignment to the position.
Each employee's position description is maintained as part of his/her personnel file.
Additional copies of position descriptions may be requested through the department head.
______________________________________________ ________ Employee Date ______________________________________________ ________ Human Resources Date ______________________________________________ ________ Village Administrator Date Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Work Location:
In person Position:
Collector / Receptionist FLSA Status:
Non-Exempt Revised December 2023.
Estimated Salary: $20 to $28 per hour based on qualifications.
Collector / Receptionist FLSA Status:
Non-Exempt Job
Summary:
The Collector/Receptionist performs routine and complex clerical, administrative and data processing work associated with utility billing and other public services.
This position requires someone who can provide excellent customer service, possesses strong communication skills, attention to detail, and can work cooperatively and effectively with the public and other employees in a busy and sometimes stressful office environment.
Major Duties and
Responsibilities:
Essential Job Functions Water and Wastewater Utility Billing and Processing:
Processes meter reading data; prepares and mails utility bills.
Receives and processes water/sewer bills.
Prepares daily water/sewer deposits.
Reviews billings for correctness and accuracy and re-figures bills that have been issued to customers improperly.
Oversees accuracy of meter readings and directs rereading of meters where there appears to be an inconsistency between the readings for present and previous months.
Interprets Village ordinances relating to utility services.
Pursues collection of delinquent utility accounts, including preparation and mailing of final notices, shut-off and turn-on orders, establishing and monitoring payment schedules, customer follow-up account research, preparing liens and write-offs as well as processing penalties for NSF payments.
Processes work orders for utility disconnections, reconnections, new orders, and other public works service requests.
Maintain a high degree of proficiency with computers, position related software and computer applications.
Receptionist
Responsibilities:
Assist with public inquiries and complaints.
Collect payments for building permits.
Facilitate work order request for public works.
Answer and direct incoming calls to the appropriate departments.
Mahomet-Job Description Revised December 2023 Job Requirements:
- To be considered for this position you MUST complete an application that can be found on the Village of Mahomet website:
www.
mahomet-il.
gov Knowledge, Skills, and Abilities:
Maintain a thorough knowledge of Microsoft Office software suite, Utility Billing software (Civic systems/Caselle preferred) and accounting practices associated with Utility Billing.
Skill and experience in bill collection process and practice.
Knowledge of municipal office procedures, Freedom of Information Act, and document retention.
Recommended Education &
Experience:
Graduation from a standard senior high school or GED equivalent.
Two (2) years of advanced training or experience in related fields preferred.
Any equivalent combination of education and experience.
Community Relations Functions:
Works with residents, Village staff, outside agency staff, contractors, and Board of Trustees to address concerns and requests.
Schedule Normal 40-hour work week, 8:
00 AM to 4:
30 PM, Monday - Friday.
Work Environment:
The work environment characteristics described here are representative of what an employee will encounter while performing the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderately quiet.
Physical Demands:
Duties are generally performed in an indoor setting.
While performing the duties of this job, the employee must be able to stand, walk, and sit, talk and hear.
The employee must occasionally lift 20 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Possible stress due to lack of resources, ongoing conflicts and multitasking challenges.
Tools and Equipment:
Personal computer, including Microsoft Office software suite; Utility Billing software (Civic Systems/Caselle); phone; copier and meter reading equipment.
Supervision Received and Exercised:
The Collector/Receptionist reports directly to the Finance Director.
Salary Range $19.
50 to $21.
00 per hour, depending on qualification and experience.
Disclaimer:
The position description does not constitute an employment agreement between the Village and employee and is subject to change as the needs of the Village and the requirements of the job change.
Examples of duties listed in the position description are intended only as illustrations of the various types of work performed.
The omission of specific statements of duties does not exclude them from the position if the work is similarly related or a logical assignment to the position.
Each employee's position description is maintained as part of his/her personnel file.
Additional copies of position descriptions may be requested through the department head.
______________________________________________ ________ Employee Date ______________________________________________ ________ Human Resources Date ______________________________________________ ________ Village Administrator Date Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Work Location:
In person Position:
Collector / Receptionist FLSA Status:
Non-Exempt Revised December 2023.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
